FAQ

1. What services do you offer?

We offer a range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, and post-event cleaning. We also provide specialized services like event cleaning, and carpet cleaning.

2. Are you insured?

Yes, we are fully insured, which means both our clients and employees are protected. You can have peace of mind knowing that you are working with a professional and responsible cleaning company.

3. How do I book a cleaning service?

You can easily book our services through our online scheduling tool on the website, or by calling our office directly. Simply choose your preferred date and time, and we’ll confirm your appointment right away.

4. What should I do before the cleaning team arrives?

We recommend picking up personal items and clutter to give our team easy access to the areas that need cleaning. If there are any special instructions, feel free to let us know in advance.

5. Do I need to be home during the cleaning?

It’s not necessary to be home while we clean. Many of our clients provide us with access instructions. We are fully insured, and our staff is trained to handle your home with care.

6. What cleaning products do you use?

We use eco-friendly and non-toxic cleaning products to ensure your home or office is safe for everyone, including children and pets. However, if you prefer a specific product, feel free to let us know!

7. How do you price your services?

Our prices depend on the size of the space, the type of cleaning required, and any additional services requested. We offer competitive rates and provide free, no-obligation estimates before starting any job.

8. Do you provide all the cleaning supplies and equipment?

Yes, we bring all the necessary cleaning supplies and equipment. You don’t need to worry about providing anything unless you have specific preferences for products.

9. What if I’m not satisfied with the cleaning?

Your satisfaction is our priority. If you’re not fully happy with the service, please let us know within 24 hours, and we’ll return to address any areas of concern at no additional charge.

10. Can I schedule recurring cleanings?

Absolutely! We offer flexible recurring cleaning plans—whether you need weekly, bi-weekly, or monthly services, we can set up a custom schedule that works best for you.